Order catering packs and meal bundles on Instacart
Catering packs and meal bundles let you order a complete set of food items in one place. You'll find packs on the product page for participating retailers.
How to order a pack
In the app
- Open the pack's product page.
- Review the lead time shown at the top. You must order before the cutoff.
- Make your selections in each required section.
- If an option has a surcharge, you'll see it listed next to that item.
- Once all required sections are complete, tap Add to cart.
On the website
- Open the pack's product page.
- Review the lead time shown at the top.
- Make your selections in each required section.
- Select Add to cart once all required sections are complete.
- In some sections, you can choose the same option more than once.
About surcharges
Some choices within a pack cost more than the base price. These surcharges are shown on the product page and are included in your total at checkout.
If a pack is unavailable
A pack may appear unavailable if the items needed to fill a required section are out of stock at your selected store. We aren't able to override pack availability. You can check back later or try a different store if available.
About replacements and refunds for packs
Packs are prepared and fulfilled as a complete bundle. We aren't able to replace or refund individual items within a pack. If you have an issue with your pack order, please contact Instacart support.
Cancelling a pack order
Pack orders can't be cancelled or rescheduled once the lead time has passed. If you receive your order and you're not satisfied, contact Instacart support.
