Instacart takes security and privacy seriously. We use passwordless authentication for account creation and login to help ensure the integrity of our platform and protect our customers and shoppers.
To create or log in to an Instacart account—
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Select Sign Up/Log In on the app or website.
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Enter your email address or phone number and select Continue.
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Enter the 6-digit verification code sent to your email or phone number.
Account locked/suspended
Sometimes Instacart may lock/suspend customer accounts as a security measure to prevent fraud. Our top priority is keeping your personal information secure.
You can't place orders when your account is locked/suspended. For help, please contact Instacart Customer Experience.