Eligible Instacart Business customers may qualify to make tax-exempt purchases in certain states.

To view and manage tax exemptions—

  1. Log in to your Instacart Business account.
  2. Select the 3 horizontal lines in the upper left-hand corner.
  3. Select Tax exemptions under Manage your business.

Upload tax exemption certificate

You can upload tax exemption certificates through the tax exemption page—

  1. Select the 3 horizontal lines in the upper left-hand corner.
  2. Select Tax exemptions under Manage your business.
  3. Select Add form.

You’ll be directed to a third-party vendor portal that accepts new certificates. Complete all information and upload your certificate.

You can add 1 certificate per state. The certificate appears under the Certificates section of the Tax exemptions page immediately after uploading.

Note, certificates expire. You receive an email with reminders to upload a new certificate before the certificate expires.

Identifying tax-exempt retailers

Qualifying tax-exempt retailers appear as a tag on the Business home screen. Each individual Business account needs to upload their own tax certificate.

You can also filter for tax-exempt retailers from the home page—

  1. At the top of the home page, select Show all to see a full list of stores in your area.
  2. Scroll through the gray filters at the top and select Tax exemptions.

Note, if you have a tax form associated with your retailer loyalty card, this doesn’t automatically transfer over to Instacart.

If you need more help, select Tax exemptions under the support section of the Tax Exemptions page.